Smoke & Oak Online Shop Policy
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Smoke & Oak Online Shop Policy
Welcome to Smoke & Oak, your premier destination for high-quality smoking products. We value our customers and are committed to providing a seamless online shopping experience while adhering to legal and ethical standards.
1. Age Restriction
Smoke & Oak strictly sells products intended for customers aged 18 and above.
By placing an order, you confirm that you are of legal age to purchase smoking-related products in your jurisdiction.
2. Product Responsibility
All products are intended for responsible adult use only.
Smoke & Oak does not condone misuse of smoking products.
3. Secure Payments
Our website uses encrypted payment gateways to ensure that your personal and financial information is safe.
Smoke & Oak does not store payment information on its servers.
4. Shipping and Delivery
Orders will be processed within [Insert timeframe, e.g., 1-3 business days].
Delivery times may vary based on location. Customers are responsible for providing accurate shipping information.
5. Returns and Refunds
Due to the nature of smoking products, we cannot accept returns on opened or used items.
If your product arrives damaged or incorrect, please contact us within [Insert timeframe, e.g., 7 days] of receiving the item to request a replacement or refund.
6. Privacy Policy
Smoke & Oak respects your privacy. Any personal information collected is used solely for processing orders and enhancing customer service.
For more information, please refer to our full Privacy Policy [Insert link if applicable].
7. Legal Compliance
Smoke & Oak complies with all local and national regulations concerning the sale of smoking products.
Customers are responsible for ensuring compliance with their local laws regarding the import and use of smoking-related products.
8. Contact Us
If you have any questions or concerns, please reach out to us at [Insert email address]. Our team is happy to assist you.
By using our website and placing an order, you agree to adhere to the terms outlined in this policy. Smoke & Oak reserves the right to update or modify this policy at any time.